Privacy Policy

Last updated: [11/17/2025]

This Privacy Policy describes how Creative Coy (“we”, “us”, or “our”) collects, uses, and protects your information when you visit or make a purchase from our website (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Data Controller

The Creative Coy website is owned and operated by Creative Coy, which acts as the data controller for personal data collected through this Site.

If you have any questions about this Policy or your data, you can contact us at:
tstgeorge@creativecoy.com

2. Information We Collect

We collect information in three main ways:

(a) Information You Provide Directly

When you interact with the Site, you may provide us with:

Name
Email address
Billing address
Shipping address
Phone number (if provided)
Order details (products purchased, date, price, etc.)
Any information you include when contacting us (support requests, inquiries, etc.)

Payment card information is processed securely by our payment providers (such as Stripe and PayPal). We do not store your full card details on our servers.

(b) Device and Usage Information (“Device Information”)

When you visit the Site, we automatically collect certain technical information, including:

IP address
Browser type and version
Operating system
Time zone
Referring pages (how you arrived at the Site)
Pages viewed and interactions with the Site
Cookies and similar tracking technologies

This information helps us operate and improve the Site and understand how visitors use it.

(c) Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep your shopping cart and session active
Remember preferences (such as language or region)
Understand how the Site is used for basic analytics

You can control or disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.

3. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process payments, fulfill orders, arrange shipping, and provide order updates.
Customer Support: To respond to your questions, requests, or complaints.
Site Operation and Security: To maintain and improve the Site, detect and prevent fraud or abuse, and keep our services secure.
Legal Compliance: To comply with legal obligations, tax requirements, and regulatory requests.
Optional Marketing (if you opt in): To send you updates about new products, offers, or news. You can unsubscribe from marketing emails at any time.

We do not sell or rent your personal information.

4. Sharing Your Information

We may share your information with trusted third parties who help us operate the Site and fulfill your orders, including:

Payment processors (e.g., Stripe, PayPal) – to process your payments securely.
Fulfillment and shipping partners (e.g., print-on-demand/production partners such as Printful and shipping carriers) – to manufacture and deliver your orders.
Website hosting and technical providers – to keep the Site running.

These third parties only receive the information necessary to perform their services and are expected to handle it securely.

We may also disclose information if required by law (for example, in response to a subpoena, court order, or government request) or when necessary to protect our rights, safety, or the safety of others.

5. International Data Transfers

Our Site and many of our service providers are based in the United States and other countries. If you are accessing the Site from outside the U.S., your information may be transferred to, stored in, or processed in countries that may have different data protection laws than your country of residence.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Policy.

6. Data Retention

We retain personal information for as long as necessary to:

Provide the services you requested
Fulfill orders and maintain accurate financial records
Resolve disputes and enforce agreements
Comply with legal and tax obligations

When information is no longer needed, we will delete or anonymize it where reasonably possible.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to legal and contractual limits)
Object to or restrict certain types of processing
Request a copy of your data in a portable format
Withdraw consent for marketing communications at any time

To exercise these rights, contact us at tstgeorge@creativecoy.com. We may need to verify your identity before responding to your request.

If you are a resident of the European Union, United Kingdom, or other jurisdictions with specific data protection laws, our processing of your data is generally based on:

The necessity to perform a contract with you (e.g., fulfilling your order),
Our legitimate interests (e.g., improving services, preventing fraud), or
Your consent (for optional marketing).

8. Security

We use reasonable technical and organizational measures to protect the personal information we collect and store. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Links to Other Websites

The Site may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the current version. Changes take effect when posted on this page.

11. Contact

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Creative Coy
Email: tstgeorge@creativecoy.com